First after-sales management solution for e-commerce


We manage your returns and after-sales service throughout Europe!
Discover the Merchant offer

A unique platform for managing your reverse logistics

Thanks to APIs, our interface connects to all your e-commerce websites and your marketplaces.

Our Merchant offer

The Merchant offer is designed for e-retailers and marketplace sellers. It includes different kinds of modules and services that adapt to your needs, your digital environment and your logistics partners.
Intelligent return processing

Dedicated front / back office interfaces

Creation of return shipping labels

to the addresses of your choice

Returns massification

in our European logistics hubs network


Repair of defective products

in our European partner repair centres

Customer claims management

by our multilingual Customer Excellence team

Warranty Coverage

in case of breakdown (6/12/24 months)

Learn more

Get a customized demo

Our experts will be happy to answer your questions and to present you a demo adapted to your business.