Our customers

As a key element of a differentiation strategy, we help our customers transform the management of their returns into a competitive advantage.
« We particularly appreciated the involvement of the team in the delivery of Revers.io's RMA manager solution which automates administratives procedures with suppliers. The solution was up and running in a matter of weeks providing immediate return on investment. »
Frédéric Guého After-sales service Manager - Rue Du Commerce
« Revers.io has been helping us for several years now to optimize our after-sales service resulting in an improved customer experience: at the heart of our challenges. »
Astier Verhenne Quality and after-sales manager - La Redoute
« We've been using Revers.io for almost four years now and can confirm that we have strongly optimized our administrative procedures with our suppliers but most importantly gained a complete traceability on all events and steps of the chain of product returns. The use of Revers.io platform results in efficient time savings and a higher productivity for our collaborators and contributed to a greater customer care experience for our clients. »
Medhi Dahmani Director of omnichannel and after-sales operations - FNAC-DARTY

The press talks about us

E-commerce: free returns become payable again

Interview with Vincent Torres, CEO of Revers.io, as part of an article on the trend of paid returns.

Product returns, a challenge for customer loyalty

Interview with Vincent Torres, CEO of Revers.io, as part of an article on the challenges of customer returns for retailers. (in French)

Revers.io wins the Silver Award at the "Nuit du commerce connecté" event

The jury was composed of : Gabriele BETTI (Managing Director MARIONNAUD) - Ludovic HOLINIER (CEO CORA GROUP) - Ous OUZZANI (Managing Director CAMAIEU) - Ismaël OULD (President and Founder WYND), Laurent MILCHIOR (Co-Manager ETAM GROUP) - Emmanuel DESCHAMPS (CEO BOULANGER) - Jean-Christophe GARBINO (CEO FASHION CUBE).

Revers.io represents the French Retail Tech at the NRF Big Show in New York

Revers.io was selected by Business France with 22 amazing start-ups to represent France at the largest international Retail event.

Revers.io joined the SAP acceleration program: SAP.iO Foundry

Revers.io joined the second promotion of the SAP.iO acceleration program. The goal is to integrate the ecosystem of the largest European SaaS publisher.

Revers.io wins the LVMH Innovation Award and joins its Luxury Lab

Chosen from a large number of candidates from around the world, Revers.io won the third LVMH Innovation Award. The 30 selected start-ups are going to disrupt the customer experience of tomorrow.

The start-up is now accelerated by the Hub Bpifrance!

9 startups have been selected to join the fourth promotion of the Bpifrance business acceleration program including the returns specialist: Revers.io.

[FrenchTech@NRF] All about Reverse Logistics in the US

Business France brings 20 start-ups of the French Retail Tech at NRF Retail's Big Show. First article with Revers.io and the management of the returns.

Revers.io, selected to exhibit on the NRF

Business France has announced the 20 start-ups selected to exhibit on the French Tech Pavilion during the NRF Retail's Big Show, which will take place on 13-15 January 2019 in New York.

BFM Business meets with Vincent Torres

Revers.io is the best reverse logistics European platform. Stéphane Soumier, journalist avec BFM TV, asks his CEO about the booming market and his offer.

Reverse. io reduces the after-sales service journey

During the Paris Retail Week, the French biggest ecommerce event, Revers.io won the winners' trophy: the Paris Retail Awards Golden Award for its innovative returns management solution.

Return logistics: a new challenge for CRM.

The increase in e-commerce sales has caused a higher number of returns. Reverse logistics management represents a growth driver that contributes to customer satisfaction.

Revers.io optimizes reverse logistics.

Revers.io is attending an American fair for the first time to bring its disruptive solution to the sector of reverse logistics and after-sales service.

Revers.io solves the puzzle of returns.

Revers.io offers retailers the opportunity to digitize their after-sales service. The start-up solution is already used by La Redoute, La Fnac, Rue du Commerce and Cdiscount.

SAV Group raises 5 million euros.

SAV Group raised €5 million from CapHorn Invest fund to accelerate its European development.

Follow us!

Please follow our Twitter account @Revers_io and our LinkedIn page to be informed about our latest news.


Any questions?

Our team is here to answer your requests.