Empower your online customer center with product return functionality.
Our claim manager tool collects customer problems and tries to solve them and if required, provides an immediate return solution including ready-to-print documents and parcel labels.
Give us your product catalog, business rules and supplier's agreements and we feed it into our workflow engine.
By connecting the entire reverse chain to our platform and automating communication, we are able to save you time and money. We make it easy to connect:
Our operational team can handle all or a part of your after sale service
We make our network of European logistic hubs available to you and manage the refund process with carriers in case of damage / theft.
We make it easy to follow the progress of your reverse flows by connecting you to more than 30 repair centers in Europe.
We provide included and extended warranty coverage on new and refurbished products. We handle the full repair or replacement process on covered products.
Our professional services can audit your organization and collect your requirements.
Our delivery team sets up your after sale platform, connecting your suppliers if they are not already connected and integrating your design.
With SSO/APIs or simple file exchange.
We train your customer services team or in-shop team and once you are ready, launch your platform as a subdomain of your existing website.
One of our sales representatives will get in touch with you within 24h.