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-70%
Cost reduction
-50%
PROCESSING TIMES
+450
CONNECTED PARTNERS

Our All-In-One Platform Provides Business Solutions Designed For B2B retailers

With the challenge of managing specific contracts and the need for precise tracking, Revers.io assists B2B distributors in optimizing their after-sales processes and handling complex returns. It also provides advanced reporting for complete traceability.

Returns Management

Simplify the management of complex returns that involve multiple partners and specific contracts. Revers.io automates your processes, centralizes logistics flows, and provides complete transparency to your customers and partners, minimizing errors and reducing costs.

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Repair Management

Enhance your repair workflows with precise tracking and smooth coordination among your teams, suppliers, and customers. Revers.io facilitates efficient repair management, ensuring controlled lead times and comprehensive traceability of interventions and parts inventories.

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Second-Life Management

Maximize the value of your products with tailored solutions for reconditioning, resale, or recycling. With Revers.io, integrate the circular economy into your processes, reduce losses, and strengthen your CSR commitments.

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Returns Management: Simplify Your Multi-Stakeholder Processes

Automated Returns Process
Efficiently manage returns involving multiple suppliers, partners, and specific contracts with automated rules designed to meet B2B requirements.
Centralized Tracking and Full Traceability
Provide your teams and partners with real-time visibility into the status of returns and required actions through automatic notifications, minimizing errors and bottlenecks.
Optimizing Logistics Costs
Streamline your return processes by optimizing transport and storage with intelligent routing. This approach reduces management costs and processing times while enhancing your operational efficiency.
Learn more about returns management
Automated Returns Process
Efficiently manage returns involving multiple suppliers, partners, and specific contracts with automated rules designed to meet B2B requirements.
Centralized Tracking and Full Traceability
Provide your teams and partners with real-time visibility into the status of returns and required actions through automatic notifications, minimizing errors and bottlenecks.
Optimizing Logistics Costs
Streamline your return processes by optimizing transport and storage with intelligent routing. This approach reduces management costs and processing times while enhancing your operational efficiency.
Learn more about returns management

Repair Management: Enhance Your Traceability and Efficiency

Advanced Warranty and Contract Management
Automatically incorporate the warranty conditions and contractual commitments of each customer or supplier for seamless, compliant repair processing. Revers.io helps you avoid disputes and enhances transparency.
Real-Time Monitoring of Interventions
Enjoy precise repair management with full traceability of each product from receipt to return. Automated notifications and detailed reports ensure better control over operations and greater responsiveness from all parties involved.
Optimized Partner Coordination
Centralize your interactions with manufacturers, authorized repairers, and customers to streamline repair workflows. Simplified management of logistics and spare parts flows reduces downtime and improves your service quality.
Learn more about repair management
Advanced Warranty and Contract Management
Automatically incorporate the warranty conditions and contractual commitments of each customer or supplier for seamless, compliant repair processing. Revers.io helps you avoid disputes and enhances transparency.
Real-Time Monitoring of Interventions
Enjoy precise repair management with full traceability of each product from receipt to return. Automated notifications and detailed reports ensure better control over operations and greater responsiveness from all parties involved.
Optimized Partner Coordination
Centralize your interactions with manufacturers, authorized repairers, and customers to streamline repair workflows. Simplified management of logistics and spare parts flows reduces downtime and improves your service quality.
Learn more about repair management

Second-Life Management: Give Your Returns a New Life

Smart Identification and Sorting
Quickly assess the condition of returned products and automatically direct them to resale, reconditioning, or recycling based on their state and residual value.
Simplified Management of Valorization Streams
Manage all your second-life operations on a single platform, from reconditioning to resale or recycling, with detailed tracking of volumes and performance.
Dormant Stock Valorization
Enhance your margins by seamlessly reintroducing reconditioned or repaired products into the market. Embracing the circular economy within your operations not only minimizes losses but also addresses increasing demands for environmental responsibility.
Learn more about second life
Smart Identification and Sorting
Quickly assess the condition of returned products and automatically direct them to resale, reconditioning, or recycling based on their state and residual value.
Simplified Management of Valorization Streams
Manage all your second-life operations on a single platform, from reconditioning to resale or recycling, with detailed tracking of volumes and performance.
Dormant Stock Valorization
Enhance your margins by seamlessly reintroducing reconditioned or repaired products into the market. Embracing the circular economy within your operations not only minimizes losses but also addresses increasing demands for environmental responsibility.
Learn more about second life

Flexible Solutions To
Suit Your Business

B2C retailers
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Marketplaces
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Manufacturers
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Repairers
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Key Features For B2B Retailers

Self-Service B2B Portal

Self-Service B2B Portal

Provide your business clients with dedicated access, allowing them to independently manage and track their return requests in real-time.

Multi-Channel Tracking

Multi-Channel Tracking

Manage returns from various sales channels—be it online, in-store, or other points of contact—all within a single interface.

Business Rule Automation

Business Rule Automation

Customize return processes and specific conditions for each client based on your contracts. Automate approvals according to warranty policies.

Inventory Management

Inventory Management

Optimize the management of your inventory and logistical flows by integrating the solution with your ERP.

Logistics Partner Integration

Logistics Partner Integration

Easily connect with your logistics partners (warehouses, carriers, etc.) for seamless and real-time return tracking and management.

Reporting and Dashboarding

Reporting and Dashboarding

Gain access to detailed reports and analyses to monitor the performance of your returns and identify areas for improvement.

After-Sales Software For B2B Distributors : Frequently Asked Questions

How does Revers.io manage specific contracts related to returns or repairs?

Revers.io facilitates the integration and automation of managing contracts tailored to your partners and customers. You can establish custom rules based on warranty conditions, service level agreements (SLAs), or commercial agreements. These rules are automatically applied by the platform during the processing of returns and repairs, ensuring full compliance and precise tracking.

Can I customize return processes based on the requirements of each partner or customer?

Yes, Revers.io allows you to customize your return workflows to align with the specific needs of your customers and partners. You can configure tailored workflows that include validation steps, return authorizations (RMA), transport conditions, and refund or exchange options. This flexibility ensures an optimized and efficient B2B return management process.

Is it possible to integrate Revers.io with my ERP or other existing management systems?

Absolutely. Revers.io easily integrates with leading ERP, WMS (Warehouse Management System), and other management tools through its open APIs. This integration ensures seamless data synchronization and full automation of your after-sales processes, reducing errors and manual tasks.

Does the platform support both in-warranty and out-of-warranty returns?

Yes, Revers.io easily manages both in-warranty and out-of-warranty returns. You can create specific rules for each type of return, addressing coverage conditions, potential costs, and repair or replacement options. This tailored management approach enhances your after-sales service and significantly boosts partner and customer satisfaction.

Can Revers.io centralize all returns from different sales channels (online, in-store, etc.)?

Yes, the platform consolidates return management cases and request across all your distribution channels. Whether the orders come from online purchases, physical stores, or partner networks, Revers.io centralizes all requests and automates their processing. This omnichannel approach ensures better product return traceability and a consistent experience for your professional customers.

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