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The Revers.io platform is your ally to speed up the processing of repairs

At last, benefit from the advanced features of a modern repair platform open to the outside world: elimination of double entries, direct exchanges with the customer, entry of quotes and simplified intervention reports, optimal management of your spare parts orders

our customers are our ambassadors

They exceed their goals

"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.

What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”

Romain
Romain Lahoche
Supply Chain Project Manager

"The digitalization provided by Revers.io has enabled us to optimize administrative procedures with our suppliers. Revers.io gives us full traceability of events in the returns chain. Using this interface not only saves time and increases productivity for all our staff, but also improves the after-sales experience for our customers."

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Medhi Dahmani
Head of Service and Omnichannel
Operations
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"Using Revers.io's after-sales service software in our supermarkets has been a big win for everyone – customers and employees alike. The return on investment speaks for itself."

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Sébastien Bernard
Omnichannel Aftersales Project Manager
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"We've been working with Revers.io for several years to optimize our aftersales service and enhance the customer experience, which are at the heart of our challenges."

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Astier Verhenne
Quality and Aftersales Manager
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"We particularly appreciated the dedication of the Revers.io team during the implementation of their RMA Manager solution. This solution automates administrative procedures with suppliers for unpacking failures. It was successfully implemented and deployed within a few weeks, providing a return on investment shortly after integration with our IT systems."

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Frédéric Guého
Aftersales Service Manager
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A modular and scalable platform

Equip yourself with the best technology to transform your after-sales service

Selfcare portal

Return portal with embedded shipping, payment, refund and documents management.

Business Process Management

Implement your most complex business processes without writing a line of code. Set up automations thanks to our workflow engine and our RPA.

Connected partners

Carriers, logisticians, subcontracted repairers, product and parts suppliers, recovery and recycling players.

Repairs and spare parts

Digitalize your customers' experience with appointment booking and real-time tracking of repairs.

Offer your technicians a new experience to help them in their daily tasks.

Finance

Improve the reliability and optimize your after-sales accounting thanks to the data produced by the platform to invoice your partners, collect your assets and control your purchases.

Dashboarding

Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.

Master your data with our dashboard editor or export it to your BI via our APIs.

-70%
Cost reduction
-50%
PROCESSING TIMES
+450
CONNECTED PARTNERS

Join the best in after-sales service

Our team is at your disposal to discuss your project

Request a demo
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