The Revers.io platform is your ally to speed up the processing of repairs
At last, benefit from the advanced features of a modern repair platform open to the outside world: elimination of double entries, direct exchanges with the customer, entry of quotes and simplified intervention reports, optimal management of your spare parts orders
They exceed their goals
"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.
What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”
"The digitalization provided by Revers.io has enabled us to optimize administrative procedures with our suppliers. Revers.io gives us full traceability of events in the returns chain. Using this interface not only saves time and increases productivity for all our staff, but also improves the after-sales experience for our customers."
Operations
"Using Revers.io's after-sales service software in our supermarkets has been a big win for everyone – customers and employees alike. The return on investment speaks for itself."
"We've been working with Revers.io for several years to optimize our aftersales service and enhance the customer experience, which are at the heart of our challenges."
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"We particularly appreciated the dedication of the Revers.io team during the implementation of their RMA Manager solution. This solution automates administrative procedures with suppliers for unpacking failures. It was successfully implemented and deployed within a few weeks, providing a return on investment shortly after integration with our IT systems."
Equip yourself with the best technology to transform your after-sales service
Selfcare portal
Return portal with embedded shipping, payment, refund and documents management.
Business Process Management
Implement your most complex business processes without writing a line of code. Set up automations thanks to our workflow engine and our RPA.
Connected partners
Carriers, logisticians, subcontracted repairers, product and parts suppliers, recovery and recycling players.
Repairs and spare parts
Digitalize your customers' experience with appointment booking and real-time tracking of repairs.
Offer your technicians a new experience to help them in their daily tasks.
Finance
Improve the reliability and optimize your after-sales accounting thanks to the data produced by the platform to invoice your partners, collect your assets and control your purchases.
Dashboarding
Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.
Master your data with our dashboard editor or export it to your BI via our APIs.
Join the best in after-sales service
Our team is at your disposal to discuss your project
Request a demo