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The Revers.io platform is your ally to speed up the processing of repairs

At last, benefit from the advanced features of a modern repair platform open to the outside world: elimination of double entries, direct exchanges with the customer, entry of quotes and simplified intervention reports, optimal management of your spare parts orders

Appointment booking and assignment
The platform automatically assigns the repair case to the right workshop and the right technician based on skills.
Spare parts
The spare parts module provides access to parts catalog including equivalences and second-life parts, inventory management and stock transfers, as well as direct ordering from suppliers.
Quotes and digital intervention reports
Simplify the entry of quotes and intervention reports thanks to pre-configured service plans. Exchange directly with the customer thanks to a direct connection between your platform and their monitoring space.
Appointment booking and assignment
The platform automatically assigns the repair case to the right workshop and the right technician based on skills.
Spare parts
The spare parts module provides access to parts catalog including equivalences and second-life parts, inventory management and stock transfers, as well as direct ordering from suppliers.
Quotes and digital intervention reports
Simplify the entry of quotes and intervention reports thanks to pre-configured service plans. Exchange directly with the customer thanks to a direct connection between your platform and their monitoring space.
our customers are our ambassadors

They exceed their goals

"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.

What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”

Romain
Romain Lahoche
Supply Chain Project Manager
A modular and scalable platform

Equip yourself with the best technology to transform your after-sales service

Selfcare portal

Return portal with embedded shipping, payment, refund and documents management.

Business Process Management

Implement your most complex business processes without writing a line of code. Set up automations thanks to our workflow engine and our RPA.

Connected partners

Carriers, logisticians, subcontracted repairers, product and parts suppliers, recovery and recycling players.

Repairs and spare parts

Digitalize your customers' experience with appointment booking and real-time tracking of repairs.

Offer your technicians a new experience to help them in their daily tasks.

Finance

Improve the reliability and optimize your after-sales accounting thanks to the data produced by the platform to invoice your partners, collect your assets and control your purchases.

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Dashboarding

Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.

Master your data with our dashboard editor or export it to your BI via our APIs.

-28%
Cost reduction
-20%
PROCESSING TIMES
+183
CONNECTED PARTNERS

Join the best in after-sales service

Our team is ready to bring your project to life - let’s talk!

Get a demo
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