Use Case - Logistics

Eliminate manual entries, all your returns are centralized in a single platform

Simplify your return management with a platform that centralizes information and saves you time.

Scan the transport label or the return slip to access the return case.

Orders returned by the carrier are automatically created in a return case to avoid re-entry

View the product expected in return, and its accessories if you have the information, to validate the compliance of the return and avoid unjustified refunds.

Scan and go

Scan the transport label or the return slip to access the return case.

100% prefilled cases

Orders returned by the carrier are automatically created in a return case to avoid re-entry

Compliance Management

View the product expected in return, and its accessories if you have the information, to validate the compliance of the return and avoid unjustified refunds.

our customers are our ambassadors

They exceed their goals

"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.

What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”

Romain Lahoche

Supply Chain Project Manager

"The digitalization provided by Revers.io has enabled us to optimize administrative procedures with our suppliers. Revers.io gives us full traceability of events in the returns chain. Using this interface not only saves time and increases productivity for all our staff, but also improves the after-sales experience for our customers."

Medhi Dahmani

Head of Service and Omnichannel
Operations

"Using Revers.io's after-sales service software in our supermarkets has been a big win for everyone – customers and employees alike. The return on investment speaks for itself."

Sébastien Bernard

Omnichannel Aftersales Project Manager

"We've been working with Revers.io for several years to optimize our aftersales service and enhance the customer experience, which are at the heart of our challenges."

Astier Verhenne

Quality and Aftersales Manager

"We particularly appreciated the dedication of the Revers.io team during the implementation of their RMA Manager solution. This solution automates administrative procedures with suppliers for unpacking failures. It was successfully implemented and deployed within a few weeks, providing a return on investment shortly after integration with our IT systems."