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-70%
Cost reduction
-50%
PROCESSING TIMES
+450
CONNECTED PARTNERS

Our All-In-One Platform Provides Business Solutions Designed For Manufacturers

From product warranty management to repair traceability and after-sales cost optimization, Revers.io assists manufacturers in transforming their after-sales service by enhancing operational efficiency and boosting customer satisfaction.

Returns Management

Centralize product return management to enhance traceability and reduce costs. Whether handling warranty returns or end-of-life products, the Revers.io platform allows you to track each returned item in real time, ensuring greater responsiveness and optimized logistics.

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Repair Management

Revers.io simplifies the entire process by connecting distributors, repairers, and other stakeholders. Benefit from full repair traceability, proactive spare parts management, and reduced human errors—leading to faster response times and improved efficiency.

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Second-Life Management

Maximize the second life of your products with optimized reconditioning and redistribution. Reduce return and repair costs while embracing a circular economy. With Revers.io, provide your customers with a sustainable, responsible solution that minimizes waste and maximizes value.

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Returns Management: Take Control of Your Product Returns

Returns Tracking and Traceability
Centralize all product returns—whether under warranty or out of warranty—and gain complete visibility at every stage for simplified, transparent management.
Optimized Logistics Flows
Revers.io streamlines return processing for end-of-life products or manufacturing defects, reducing logistics costs and minimizing human error.
Improved Responsiveness
By automating processes and centralizing data, Revers.io enables faster, more responsive returns management, leading to enhanced customer satisfaction.
Learn more about returns management
Returns Tracking and Traceability
Centralize all product returns—whether under warranty or out of warranty—and gain complete visibility at every stage for simplified, transparent management.
Optimized Logistics Flows
Revers.io streamlines return processing for end-of-life products or manufacturing defects, reducing logistics costs and minimizing human error.
Improved Responsiveness
By automating processes and centralizing data, Revers.io enables faster, more responsive returns management, leading to enhanced customer satisfaction.
Learn more about returns management

Repair Management: Simplify Coordination with Your Partners

Automated Repair Processes
Revers.io automates diagnostics, parts ordering, and intervention stages, reducing lead times and preventing stock-outs.
Centralized Information
Get a comprehensive overview of ongoing repairs with full traceability of actions taken, simplifying collaboration with your distributors and repair partners.
Optimized Spare Parts Management
Monitor stock levels and manage parts procurement efficiently, enabling faster repairs and better cost control.
Learn more about repair management
Automated Repair Processes
Revers.io automates diagnostics, parts ordering, and intervention stages, reducing lead times and preventing stock-outs.
Centralized Information
Get a comprehensive overview of ongoing repairs with full traceability of actions taken, simplifying collaboration with your distributors and repair partners.
Optimized Spare Parts Management
Monitor stock levels and manage parts procurement efficiently, enabling faster repairs and better cost control.
Learn more about repair management

Second-Life Management: Revalue Your Repaired Products

Reconditioning and Redistribution
Simplify the reconditioning of returned or repaired products and direct them to resale or recycling channels based on their condition.
Cost-Effective and Ecological Approach
Lower disposal costs for defective products while contributing to the circular economy by reintegrating products into a sustainable value chain.
Enhance Your Brand Image
By offering second-life solutions for your products, strengthen your CSR commitment and provide customers with a responsible, sustainable alternative.
Learn more about second life
Reconditioning and Redistribution
Simplify the reconditioning of returned or repaired products and direct them to resale or recycling channels based on their condition.
Cost-Effective and Ecological Approach
Lower disposal costs for defective products while contributing to the circular economy by reintegrating products into a sustainable value chain.
Enhance Your Brand Image
By offering second-life solutions for your products, strengthen your CSR commitment and provide customers with a responsible, sustainable alternative.
Learn more about second life

Flexible Solutions To
Suit Your Business

B2C retailers
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B2B retailers
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Marketplaces
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Repairers
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Key Features For Manufacturers

Centralized Warranty Management

Centralized Warranty Management

Efficiently manage both in-warranty and out-of-warranty requests via a single, connected platform with customizable business rules.

Real-Time 360° Tracking

Real-Time 360° Tracking

Provide complete transparency to your customers through automatic notifications and seamlessly transmit after-sales requests to authorized centers and external partners.

Automated After-Sales Flows

Automated After-Sales Flows

Reduce errors and delays by automating diagnostics, repair requests, replacement requests, and return requests, ensuring faster and more accurate handling.

Intelligent Diagnostics

Intelligent Diagnostics

Prevent unnecessary returns with AI-powered decision trees that quickly determine whether a product needs intervention or can be easily repaired by the customer.

Seamless Integration with Your Tools

Seamless Integration with Your Tools

Easily integrate the Revers.io solution with your existing systems (ERP, CRM, logistics tools) to centralize and optimize your operations.

Advanced Reporting

Advanced Reporting

Analyze product reliability, failure analysis, and key performance indicators, while optimizing your processes with tailored reports.

After-Sales Software For Manufacturers : Frequently Asked Questions

How can Revers.io help me manage warranty product returns?

Revers.io centralizes and automates the management of warranty returns by streamlining product eligibility verification, applying warranty conditions, and coordinating with your partners (distributors, repair centers, carriers). The platform ensures full traceability of each return, helping you reduce errors, speed up processing times, and optimize costs.

Can I customize return and repair workflows to match my specific needs?

Yes, Revers.io allows you to configure your return and repair processes based on your business rules. You can define specific steps, automate approvals, and adjust workflows according to the type of product, customer, or partner involved.

Does Revers.io track costs related to returns and repairs?

The platform provides advanced reporting tools to help you analyze the costs associated with returns and repairs. You can monitor logistics expenses, technical interventions, and spare parts costs in real time, enabling you to optimize your budget and make informed decisions.

How does the platform simplify spare parts management for repairs?

Revers.io includes a dedicated spare parts management module that helps you track inventory, anticipate needs, and automate restocking based on ongoing repairs. This prevents stock shortages, reduces repair turnaround times, and enhances customer satisfaction.

How can I integrate Revers.io with my ERP or other internal systems?

Revers.io is designed to seamlessly integrate with your existing tools through dedicated APIs and connectors. You can sync data with your ERP, CRM, or other internal systems to ensure a smooth workflow and optimize after-sales operations.

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