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Our driving belief

Every warranty claim represents a moment of trust. Customers trust that the product they’ve invested in will work as promised, and if it doesn’t, that the brand will stand by its word.The driving belief is that organizations should honor their commitments in a way that is transparent, efficient, and empathetic. When a company consistently follows through on this promise, it fosters deeper loyalty and builds a brand reputation rooted in genuine care.

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Our mission

Build a cloud-based platform that streamlines the entire lifecycle of after-sales processes, all in one centralized hub, with value based on automated workflows with a human touch, connectivity between stakeholders, transparent communication and data-driven insights.

2009

Creation of SAV GROUP

Founded by Vincent Torres during his business school, the company was born from the idea that after-sales service had not yet been digitized.

2010

monSAV.com

The first activity of the company is an insurance and repair website of electronic devices for individuals.

2014

B2B launch

monSAV.com develops as a white label with major French retailers

2018

monSAV.com becomes Revers.io

The company focuses on its software business and launches its SaaS platform to manage after-sales service and reverse logistics.

2024

Second-life management

Aware of ecological issues and its impact as a return management platform, Revers.io launches its second life management solution for returned products.

Our values

By combining the Passion that drives us, the Perseverance that propels us forward, and the Conviviality that unites our community, Revers.io delivers a unique client experience and innovative solutions for handling returns, warranties, and repairs. These values form the foundation on which we build, day after day, an organization driven by people and collective success.

Passion

  • We foster creativity to approach supply chain and after-sales service challenges with fresh perspectives.
  • We remain attentive to our clients’ needs and their end users, so we can develop truly relevant features.
  • We celebrate each individual and collective success to maintain a positive momentum and keep everyone motivated.
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Perseverance

  • We show resilience in the face of technical or operational challenges, always seeking long-term improvements.
  • We embrace a culture of continuous learning, allowing us to build our expertise and stay ahead of market trends.
  • We value the right to make mistakes, convinced that daring to try new things ultimately leads to excellence.

Conviviality

  • Open and transparent communication, where ideas are welcomed with understanding in order to build trust.
  • Moments of sharing and team-building that reinforce solidarity and stimulate collective intelligence.
  • Personalized support for each client, because we believe close, constructive relationships are key to long-lasting collaboration and success.
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Revers.io labeled Great Place to Work®

Our company makes quality of life at work one of its priorities.

We are convinced that this is how we give the best of ourselves, when we develop our product or when we support our customers in their projects.

We are growing and want to conquer the world.

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Our team is ready to bring your project to life - let’s talk!

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