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-70%
Cost reduction
-50%
PROCESSING TIMES
+450
CONNECTED PARTNERS

Our All-In-One Platform Provides Business Solutions Designed For Repairers

Confronted with the challenges of logistics coordination and traceability, Revers.io supports repairers in optimizing their operations to deliver a fast, reliable, and eco-friendly service.

Workshop Repairs

Revers.io allows you to optimize the management of workshop repairs by centralizing planning, parts availability, and service tracking. This not only reduces repair times but also boosts technician productivity, leading to improved customer satisfaction.

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On-Site Repairs

For on-site interventions, Revers.io enhances technician itineraries and ensures continuous communication with customers. This helps deliver fast, reliable service, creating an exceptional customer experience that fosters loyalty.

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Reconditioning

Simplify your reconditioning process with Revers.io by managing the receipt, reconditioning, and resale of repaired products on a single platform. Ensure full traceability while actively contributing to the circular economy and minimizing your environmental impact.

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Workshop Repairs: Boost Your Efficiency

Centralized Processes
Manage all incoming requests and workshop operations on a single platform, regardless of the source, streamlining communication and reducing repair processing times.
Simplified Collaboration
Track repair progress and receive instant updates to ensure optimal follow-up and faster decision-making.
Improved Customer Communication
Automatically notify customers of the status of their requests, and receive quick responses regarding estimates and necessary approvals before intervention.
Learn more about repair management
Centralized Processes
Manage all incoming requests and workshop operations on a single platform, regardless of the source, streamlining communication and reducing repair processing times.
Simplified Collaboration
Track repair progress and receive instant updates to ensure optimal follow-up and faster decision-making.
Improved Customer Communication
Automatically notify customers of the status of their requests, and receive quick responses regarding estimates and necessary approvals before intervention.
Learn more about repair management

On-Site Repairs: Streamline Your Exchanges

Smart Scheduling
Optimize your on-site technicians' routes by efficiently managing schedules and priorities, ensuring fast and effective service.
Real-Time Communication
Access all necessary resources for on-site interventions, including file history, to ensure seamless service without unexpected interruptions.
Resource Management
Benefit from an advanced spare parts module, and integrate your parts suppliers for real-time catalog updates and automatic ordering.
Learn more about repair management
Smart Scheduling
Optimize your on-site technicians' routes by efficiently managing schedules and priorities, ensuring fast and effective service.
Real-Time Communication
Access all necessary resources for on-site interventions, including file history, to ensure seamless service without unexpected interruptions.
Resource Management
Benefit from an advanced spare parts module, and integrate your parts suppliers for real-time catalog updates and automatic ordering.
Learn more about repair management

Reconditioning: Give Repaired Products a Second Life

Full Traceability
Ensure complete traceability of incoming products (diagnostics, repairs, reconditioning, etc.) to guarantee product quality and compliance.
Optimized Operations
Streamline processes and parts orders to reduce costs, promote a more responsible approach to repairs, and maintain high-quality standards.
Responsible Commitment
Add value to your partners' reconditioned product inventories by helping them generate new business opportunities, while helping to reduce waste.
Learn more about second life
Full Traceability
Ensure complete traceability of incoming products (diagnostics, repairs, reconditioning, etc.) to guarantee product quality and compliance.
Optimized Operations
Streamline processes and parts orders to reduce costs, promote a more responsible approach to repairs, and maintain high-quality standards.
Responsible Commitment
Add value to your partners' reconditioned product inventories by helping them generate new business opportunities, while helping to reduce waste.
Learn more about second life

Flexible Solutions To
Suit Your Business

B2C retailers
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B2B retailers
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Marketplaces
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Manufacturers
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Key Features For Repairers

Repair Tracking Portal

Repair Tracking Portal

Access a dedicated interface to monitor all repair requests and automatically notify clients and involved parties.

Intervention History

Intervention History

View a detailed history of completed repairs, including parts used and processing times.

AI-Powered Diagnostic Tool

AI-Powered Diagnostic Tool

Use AI to enhance remote diagnostics, guiding repairers in identifying issues for better cost and time management.

Spare Parts Management

Spare Parts Management

Connect with suppliers to check parts availability and automate orders and restocking.

Quote Automation

Quote Automation

Automatically generate quotes based on diagnostics and approve them online to speed up the process.

Analytical Dashboards

Analytical Dashboards

Visualize repair trends and identify the most frequently repaired products to pinpoint areas for improvement.

After-Sales Software For Repairers : Frequently Asked Questions

How does Revers.io simplify repair management for independent repairers?

Revers.io centralizes all repair requests on a single platform, automating administrative tasks and streamlining communication with distributors and manufacturers. This helps independent repairers save time, reduce errors, and improve efficiency.

Can Revers.io centralize repair requests from different distributors or manufacturers?

Yes, Revers.io allows repairers to manage repair requests from multiple partners in one place. The platform ensures clear visibility of each request, making coordination easier and improving response times.

Does Revers.io support both in-warranty and out-of-warranty repairs separately?

Absolutely. Revers.io distinguishes between in-warranty and out-of-warranty repairs, applying the appropriate workflows for each. This ensures compliance with warranty policies while optimizing cost management for repairs outside the warranty period.

Does the platform include a module to manage spare parts needed for repairs?

Yes, Revers.io offers a dedicated spare parts management module. It helps track inventory, order parts when needed, and optimize stock levels to reduce delays and improve service efficiency.

Can Revers.io be integrated with my internal management system or ERP?

Yes, Revers.io seamlessly integrates with your existing ecosystem through open APIs, enabling smooth synchronization with your ERP, CRM, or other management tools. This automation helps streamline operations and boost after-sales service efficiency.

Join the best in after-sales service

Our team is ready to bring your project to life - let’s talk!

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