Enhance the aftersales experience for your customers
Digitize and optimize your customers' after-sales experience by enabling autonomous file creation through a seamlessly integrated selfcare portal.
Transform your employee experience with a platform connected to all stakeholders in the after-sales chain.
Get a 360° view on your processes, automate manual tasks and focus on what really matters: customer satisfaction.
Achieve total traceability of your aftersales service
Revers.io connects all the actors in the after-sales chain: customers, distributors, suppliers, manufacturers, repairers, carriers and warehouses.
The platform allows parties to share information in real-time, accessible via the platform or through seamless integrations, reducing lead times and optimizing costs.
Significantly reduce your after-sales expenses
Offload your customer service department with selfcare.
Reduce your back-office workload by eliminating double data entry and connecting your partners.
Benefit from immediate ROI when setting up your after-sales service platform.
Join the best in after-sales service
They exceed their goals
"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.
What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”
"The digitalization provided by Revers.io has enabled us to optimize administrative procedures with our suppliers. Revers.io gives us full traceability of events in the returns chain. Using this interface not only saves time and increases productivity for all our staff, but also improves the after-sales experience for our customers."
Operations
"Using Revers.io's after-sales service software in our supermarkets has been a big win for everyone – customers and employees alike. The return on investment speaks for itself."
"We've been working with Revers.io for several years to optimize our aftersales service and enhance the customer experience, which are at the heart of our challenges."
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"We particularly appreciated the dedication of the Revers.io team during the implementation of their RMA Manager solution. This solution automates administrative procedures with suppliers for unpacking failures. It was successfully implemented and deployed within a few weeks, providing a return on investment shortly after integration with our IT systems."
Increase your teams’ productivity
Revers.io allows you to centralize all your after-sales activity within the same platform.
Advanced features for automating your processes allow you to generate significant productivity gains so you can focus on service quality.
100% of our clients have achieved their ROI objectives with Revers.io
Main features
Self Service
Manage your business specifities with no code thanks to our business rules and workflows management.
Business Process Management
Return portal with embedded shipping, payment, refund and documents management.
Connected partners
Save time and get full traceability with your carriers, logisticians, repairers, suppliers, buyback partners ...
Repairs and spare parts
Manage warranties, service plans, quotes, spare part, intervention workflows and assignements.
Finance
Manage omnichannel payment, refunds, invoicing and credit note collection for you and your partners.
Dashboarding
Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.
Join the best in after-sales service
Our team is at your disposal to discuss your project
Request a demo