Delight your customers with the ultimate aftersales platform

Revers.io is the omnichannel product lifecycle management platform that connects all the stakeholders into a single source of truth

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1. Immediately after purchase

Omnichannel return management

  • Manage your e-commerce, store, marketplace and retailers returns thanks to our omnichannel return portal.
  • Transform your employee experience by automating manual tasks.
  • Get a 360 view on your returns and focus on what really matters: customer satisfaction.

 

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Omnichannel return management

2. During product use

Repair and spare parts management

  • Automatically assign, ship and trace your defective products.
  • Manage your spare parts orders and stocks.
  • Automate the relationship between all the actors of the  process.
  • Digitize the repair experience of your customers.

 

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3. END OF LIFE

Fuel your 2nd life activity with your returns

  • Manage product inspection and grading
  • Create unique SKU containing product description
  • Resell products automatically based on your relisting rules (internal and/or external)
  • Manage orders and shippings

 

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Your omnichannel management platform

Increase your teams’ productivity

Revers.io allows you to centralize all your after-sales activity within the same platform.

 

Advanced features for automating your processes allow you to generate significant productivity gains so you can focus on service quality.

 

100% of our clients have achieved their ROI objectives with Revers.io

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Customer service

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Stores

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Logistics

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Back Office

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Technician

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Data Analyst

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connected partners

Main features

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Self Service

Return portal with embedded shipping, payment, refund and documents management.

Business Process Management

Manage your business specifities with no code thanks to our business rules and workflows management.

Connected partners

Save time and get full traceability with your carriers, logisticians, repairers, suppliers, buyback partners ...

Repairs and spare parts

Manage warranties, service plans, quotes, spare part, intervention workflows and assignements.

Finance

Manage omnichannel payment, refunds, invoicing and credit note collection for you and your partners.

Dashboarding

Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.

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Revers.io labeled Great Place to Work®

Our company makes quality of life at work one of its priorities.

 

We are convinced that this is how we give the best of ourselves, when we develop our product or when we support our customers in their projects.

 

We are growing and want to conquer the world.

 

Want to join us?

 

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Join the best in after-sales service

 

Our team is at your disposal to discuss your project

 

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