Elevate your customers' after-sales experience
Digitize and optimize your customers' after-sales experience with an intuitive, seamlessly integrated portal that empowers them to create cases autonomously.
Transform your employees' experience with a platform that seamlessly connects all stakeholders in the after-sales chain.
Gain a 360° view of your processes, automate manual tasks, and focus on what truly matters—delivering exceptional customer satisfaction.
Ensure complete traceability across your after-sales service
Revers.io brings together all the key players in the after-sales chain—customers, customer service, stores, carriers, warehouses, suppliers and repairers.
The platform enables real-time information sharing, accessible directly or through seamless integrations, reducing lead times and optimizing costs.
Achieve substantial savings on your after-sales expenses
Reduce the workload of your customer service team with self-service solutions, while streamlining your back-office operations by eliminating double data entry and seamlessly connecting your partners.
Achieve immediate ROI by implementing your after-sales service platform
Join the best in after-sales service
They exceed their goals
"Revers.io provides a self-care interface and an omnichannel experience that enable our customers to enjoy a seamless journey, whatever the context.
What's more, the solution perfectly suits all of our product types, from small parcels to very large bulky items. All this allows us to simplify the customer and employee experience.”
"The digitalization provided by Revers.io has enabled us to optimize administrative procedures with our suppliers. Revers.io gives us full traceability of events in the returns chain. Using this interface not only saves time and increases productivity for all our staff, but also improves the after-sales experience for our customers."
Operations
"Using Revers.io's after-sales service software in our supermarkets has been a big win for everyone – customers and employees alike. The return on investment speaks for itself."
"We've been working with Revers.io for several years to optimize our aftersales service and enhance the customer experience, which are at the heart of our challenges."
.webp){kind=logo}
"We particularly appreciated the dedication of the Revers.io team during the implementation of their RMA Manager solution. This solution automates administrative procedures with suppliers for unpacking failures. It was successfully implemented and deployed within a few weeks, providing a return on investment shortly after integration with our IT systems."
Increase your teams’ productivity
Revers.io allows you to centralize all your after-sales activity within the same platform.
Advanced features for automating your processes allow you to generate significant productivity gains so you can focus on service quality.
100% of our clients have achieved their ROI objectives with Revers.io
Main features
Self Service
Manage your business specifities with no code thanks to our business rules and workflows management.
Business Process Management
Return portal with embedded shipping, payment, refund and documents management.
Connected partners
Save time and get full traceability with your carriers, logisticians, repairers, suppliers, buyback partners ...
Repairs and spare parts
Manage warranties, service plans, quotes, spare part, intervention workflows and assignements.
Finance
Manage omnichannel payment, refunds, invoicing and credit note collection for you and your partners.
Dashboarding
Pilot your aftersales activity with KPI and real time alerts. Manage your reporting with no-hassle.
Join the best in after-sales service
Our team is ready to bring your project to life—let’s talk!
Get a demo